Privacy Policy

1. Who We Are

Nirate is a full-stack digital marketing agency operating at www.nirate.com. We provide services including SEO, performance marketing, social media management, PR, content marketing, and web development. For any privacy queries, contact us at marketing@nirate.com or call +91-6360251190.

2. Information We Collect

We collect information you voluntarily provide when you contact us, fill a form, or engage our services:

• → Name, email address, and phone number
• → Company name and business details
• → Messages and enquiry content
• → Technical data like IP address and browser type (automatically)
• → Usage data about how you interact with our website

3. How We Use Your Information

We use collected data to:

• → Respond to enquiries and provide requested services
• → Send project updates, invoices, and service communications
• → Improve our website and services through analytics
• → Send marketing communications (with your consent, which you can withdraw anytime)
• → Comply with legal obligations

4. Data Sharing

We do not sell or rent your personal data. We may share data with trusted third-party service providers (e.g., email platforms, analytics tools) strictly to deliver our services. All third parties are bound by confidentiality agreements. We may disclose data if required by law or to protect our legal rights.

5. Cookies

Our website uses cookies to improve your experience and analyse traffic. You can control cookie settings through your browser. We use Google Analytics to understand how visitors use our site — this data is anonymised and aggregated.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• → Access the personal data we hold about you
• → Request correction of inaccurate data
• → Request deletion of your data (subject to legal retention requirements)
• → Withdraw marketing consent at any time
• → Lodge a complaint with a data protection authority

8. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Client project data is retained for 5 years after project completion. Enquiry data is retained for 2 years unless you request deletion.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions: marketing@nirate.com · +91-6360251190 · www.nirate.com